Warranties

Welcome to the Warranties page of Waterford Digital. This document provides detailed information about our warranty policies regarding the products we offer, including rugs such as the Deeanna Casual Textured Wool Ivory 8 ft. x 10 ft. Farmhouse Area Rug (nuLOOM), Hawaii Black 9 ft. x 12 ft. Bordered Indoor Outdoor Area Rug (CAMILSON), and Soha Blue 9 ft. x 13 ft. Crystal Print Polyester Digital Printed Area Rug (Gertmenian).

1. Scope of Warranty
Waterford Digital offers warranties on select products to cover manufacturing defects and material issues under normal use conditions.

2. Warranty Coverage
Our warranty covers defects in craftsmanship, fabric, and materials for a specified period from the date of purchase.

3. Duration of Warranty
The warranty period varies depending on the product and brand, typically ranging from 1 to 5 years. Specific warranty periods are detailed at the point of sale or in product documentation.

4. Eligible Products
The warranties apply to products such as the nuLOOM Deeanna Wool Rug, CAMILSON Hawaii Indoor/Outdoor Rug, and Gertmenian Soha Blue Area Rug, when purchased through Waterford Digital.

5. How to Claim Warranty
To initiate a warranty claim, contact Waterford Digital at support@waterforddigital.store or call +1 229 339 2107 with proof of purchase and details of the defect.

6. Conditions for Warranty
Warranty claims are accepted only if the product has been used in accordance with care instructions and has not been damaged due to misuse, mishandling, or alterations.

7. Exclusions from Warranty
Damage caused by accidents, spills, stains, improper cleaning, or normal wear and tear are not covered under warranty.

8. Repair or Replacement
Waterford Digital reserves the right to repair, replace, or issue store credit for defective products based on assessment of the claim.

9. Return Process
Customers must follow the return process outlined by Waterford Digital, including providing photos and proof of defect, to facilitate warranty service.

10. Shipping Costs
Warranty-related repairs or replacements may include shipping costs, which are covered by Waterford Digital if the defect is verified.

11. Limitations of Liability
Our liability under warranty is limited to the original purchase price of the product. Waterford Digital is not liable for incidental or consequential damages.

12. Customer Responsibilities
Customers are responsible for proper care and maintenance of their rugs and for following all provided care instructions to preserve warranty validity.

13. Product Registration
Registering your product at the time of purchase or within a specified period can facilitate warranty claims and service.

14. Contact for Warranty Claims
For warranty support, contact us via:

15. Policy Updates
Waterford Digital reserves the right to update or modify our warranty policies at any time. Continued use of our products or services constitutes acceptance of the current warranty terms.